DESTINATION EVENT HOSPITALITY AIR CONTROL

Coordination doesn’t run global hospitality programs. Control does.

THE PLATFORM

Hosted Seats is your operational control platform for corporate hospitality programs.

Designed to give you governance over every segment of your hospitality programs. Maintaining coherence, visibility, and accountability so every decision is made based on data and facts. Not a ticketing management system.

Luxury hospitality air traffic control: so you can be proactive in a process that has always been reactive.

WHAT IT CONSOLIDATES

Inventory, allocation, and credential management in one place.

Guest records, travel details, and fulfillment: connected across workflows.

Approval chains, compliance documentation, and audit trails.

THE FULL HOSPITALITY LIFECYCLE

From the first invitation to the final report.

PRE-EVENT

PRE-EVENT

Planning

Build your program. Define inventory, packages, budgets, and allocation logic before the event cycle begins.

PRE-EVENT

Selling Packages

Distribute inventory internally across sales teams, executives, agencies, and partners through a structured allocation workflow.

PRE-EVENT

Guest Registration

Collect guest details, preferences, dietary requirements, and travel information through a single coordinated system.

DURING EVENT

On-Site Operations

Manage credential distribution, transportation, check-in, and real-time adjustments from one operational environment.

POST-EVENT

Post-Event

Capture attendance data, utilization metrics, and relationship intelligence to support ROI reporting and future program planning.

PROVEN AT SCALE

Utilized at the highest level.

Hosted Seats has managed hospitality programs at the world’s most complex global events. Where operational failure is not a vendor problem, it is a brand crisis. The platform was built for environments where every guest matters, every asset is accounted for, and every decision is documented.

Coachella festival crowd at night with stage lights

MUSIC & CULTURE

Coachella

Illuminated soccer stadium at night with crowd

EUROPEAN FOOTBALL

UEFA

Aerial view of football stadium at night

CLUB FOOTBALL

FIFA Club World Cup

Scenic ski resort with snowy alpine mountains

OLYMPIC GAMES

Milan Olympics

Illuminated football stadium at night

WORLD CUP

FIFA

THE PLATFORM MODULES

Five domains. Every layer of the program. Nothing outside the system.

CENTRALIZED PROGRAM VISIBILITY

One view across every event, every asset, every guest.

All inventory: suites, tickets, credentials, hotel blocks, transport packages. Consolidated in a single operational environment. Real-time status across every program element. No more parallel spreadsheets, no more version conflicts, no more “what’s the latest?”

Protects: Your ability to make decisions based on accurate, current information at any point in the program.

ALLOCATION INTEGRITY AND AUDIT CONTINUITY

Every asset. Fully traceable.

Distribution decisions documented as they are made. A complete, time-stamped record of who authorized what, when, and why. Built for the internal conversations that happen during each stage of your event management process: from planning to real-time adjustments to post-event reconciliation.

Protects: Your defensibility when leadership asks how inventory was allocated. And why.

GUEST JOURNEY AND LOGISTICS COORDINATION

Every guest detail. In one place.

Guest registration, travel preferences, itinerary details, dietary requirements, credential assignments, and fulfillment records. Connected in one system. Changes propagate across workflows. Nothing lives in email or spreadsheets. Nothing is reconstructed after the fact.

Protects: The guest experience that reflects on your brand from arrival to departure.

APPROVAL WORKFLOW AND COMPLIANCE GOVERNANCE

Structured workflows. Documented decisions.

Multi-level authorization, role-based access, approval flows, and compliance documentation built into every stage of the program. Designed so every stakeholder who may touch your process, including finance, legal, risk, and executive leadership, can each receive reporting: creating a paper trail to ensure accountability.

Protects: Your internal compliance posture and your ability to demonstrate accountability on spend and allocation.

FULFILLMENT AND VENDOR COORDINATION

Consolidated execution. Reduced handoffs.

Vendor coordination, fulfillment tracking, and logistics management in one environment. Ground transport, hotel confirmations, credential delivery, on-site adjustments. All visible in context. Changes communicated once, not across seventeen email threads.

Protects: The operational reliability that every guest moment depends on.

Features

Pick your plan

Features Basic Bronze Silver Gold

Right Arrow Dashboard

Dashboard

Right Right Right Right

Right Arrow Orders

Orders

Right Right Right Right

Right Arrow Ticketing

Ticketing

Right Right Right Right

Right Arrow Guest Registration

Guest Registration

Right Right Right Right

Right Arrow Fulfillment (Check-In, Assignment)

Fulfillment (Check-In, Assignment)

Right Right Right Right

Right Arrow Waived Implementation

Waived Implementation

Dash Right Right Right

Right Arrow Hotel Registration

Hotel Registration

Dash Right Right Right

Right Arrow Customer Success Manager

Customer Success Manager

Dash Right Right Right

Right Arrow Daily Executive Reporting New

Daily Executive Reporting New

Dash Right Right Right

Right Arrow Transport

Transport

Dash Dash Right Right

Right Arrow Live Flight Status

Live Flight Status

Dash Dash Right Right

Right Arrow Badging

Badging

Dash Dash Right Right

Right Arrow Custom Reports (Differ by tier)

Custom Reports (Differ by tier)

Dash Dash Right Right

Right Arrow SSO

SSO

Dash Dash Right Right

Right Arrow Visual Seating Charts

Visual Seating Charts

Dash Dash Right Right

Right Arrow Multi-Day Events

Multi-Day Events

Dash Dash Right Right

Right Arrow Multi-Day Events

Multi-Day Events

Dash Dash Dash Right

Right Arrow Storefront & Landing Pages

Storefront & Landing Pages

Dash Dash Dash Right

Right Arrow Programs, Catalog & Checkout

Programs, Catalog & Checkout

Dash Dash Dash Right

Right Arrow Finance Integration (E.g., Stripe)

Finance Integration (E.g., Stripe)

Dash Dash Dash Right

Right Arrow Real-Time Ticket Integration

Real-Time Ticket Integration

Dash Dash Dash Right

At this scale, a single operational failure is a brand event.

RISK GOVERNANCE

01

THE CONSEQUENCE

Wrong credential. Wrong gate. No entry.

02

THE CONSEQUENCE

The car never showed. The suite was wrong. They remember.

03

THE CONSEQUENCE

Leadership asked how inventory was allocated. No one had the answer.

04

THE CONSEQUENCE

Finance requested a paper trail. Three spreadsheets. No answers.

At this scale, a single operational failure is a brand event.

01

HOW WE PREVENT IT

Every credential assignment tracked. Every change logged. Full audit trail available before you’re asked for it.

HOW WE PREVENT IT

Every VIP touchpoint visible from confirmation to departure. Nothing falls between vendor and team.

HOW WE PREVENT IT

Every decision documented with timestamp and authorization. The record exists before the question is asked.

HOW WE PREVENT IT

Every approval, change, and allocation logged. The audit is always ready.

At this scale, a single operational failure is a brand event.

01

THE CONSEQUENCE

Wrong credential. Wrong gate. No entry.

HOW WE PREVENT IT

Every credential assignment tracked. Every change logged. Full audit trail available before you’re asked for it.

02

THE CONSEQUENCE

The car never showed. The suite was wrong. They remember.

HOW WE PREVENT IT

Every VIP touchpoint visible from confirmation to departure. Nothing falls between vendor and team.

03

THE CONSEQUENCE

Leadership asked how inventory was allocated. No one had the answer.

HOW WE PREVENT IT

Every decision documented with timestamp and authorization. The record exists before the question is asked.

04

THE CONSEQUENCE

Finance requested a paper trail. Three spreadsheets. No answers.

HOW WE PREVENT IT

Every approval, change, and allocation logged. The audit is always ready.

01

THE CONSEQUENCE

Wrong credential. Wrong gate. No entry.

HOW WE PREVENT IT

Every credential assignment tracked. Every change logged. Full audit trail available before you’re asked for it.

02

THE CONSEQUENCE

The car never showed. The suite was wrong. They remember.

HOW WE PREVENT IT

Every VIP touchpoint visible from confirmation to departure. Nothing falls between vendor and team.

03

THE CONSEQUENCE

Leadership asked how inventory was allocated. No one had the answer.

HOW WE PREVENT IT

Every decision documented with timestamp and authorization. The record exists before the question is asked.

04

THE CONSEQUENCE

Finance requested a paper trail. Three spreadsheets. No answers.

HOW WE PREVENT IT

Every approval, change, and allocation logged. The audit is always ready.

Built for how enterprise hospitality actually works.

Purpose-built for managing guests, assets, credentials, and compliance across every event in your portfolio.

app.hostedseats.com
Hosted Seats program overview dashboard showing event portfolio and asset allocation status

PROGRAM OVERVIEW

app.hostedseats.com
Hosted Seats guest registration interface showing guest profile and credential assignment workflow

GUEST REGISTRATION

app.hostedseats.com
Hosted Seats inventory management view showing suite allocations and credential tracking across events

INVENTORY MANAGEMENT

HOSTING BEAUTIFULLY PROTECTING RELATIONSHIPS MAXIMIZING THE INVESTMENT

What does your program look like?

Tell us about it and we’ll tell you how we can help.